Senior Customer Service Support Specialist (Thai Speaker) - Remote from Bali

Henkel · 📍 Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 15000000 - 25000000
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📋 Tanggung Jawab Pekerjaan

Provide excellent customer service in Thai, addressing customer inquiries and concerns promptly and professionally.,Assist in resolving customer issues, ensuring customer satisfaction and loyalty.,Maintain accurate and up-to-date customer records and files.,Coordinate with internal teams to ensure timely and effective resolution of customer issues.,Monitor customer feedback and use it to improve our products and services.,Stay updated with industry trends and best practices in customer service.,Participate in training programs to enhance your skills and knowledge.,Promote Henkel's products and services to existing and potential customers.

🎓 Kualifikasi & Syarat

Bachelor's degree in a related field or equivalent experience.,Minimum of 3 years of experience in customer service or a related field.,Fluent in Thai, both written and spoken.,Strong communication and interpersonal skills.,Ability to work independently and as part of a team.,Excellent problem-solving and decision-making skills.,Proficiency in using computer systems and software.,Experience in a remote work environment is a plus.

🛠️ Keahlian

Customer serviceThai language proficiencyCommunication skillsProblem-solvingTeamworkComputer proficiency
Siap Melamar?
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